Shipping policy
Thank you for shopping with us! We are committed to providing a smooth shopping experience and appreciate your patience while your order is being prepared and shipped.
Order Processing
- Order are processed within 1-3 business days after payment is received.
- Orders are processed Monday through Friday, excluding holidays.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are:
- United States: 7-15 business days
- Canada: 10-20 business days
- International: 10-30 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping Costs are calculated at checkout. From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has shipped, you will receive a tracking number by email. Please allow 2-5 business days for tracking information to update.
Delayed Shipments
While we work with trusted suppliers and shipping partners, occasional delays can occur. We appreciate your patience and will gladly assist you with tracking your order if needed.
Incorrect Shipping Information
Please ensure your shipping address us accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your packages arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. Include your order number and photos (if applicable), and we will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We're always happy to help!